Shipping Policy
By completing this order, you agree to and accept all of our terms and conditions.
Order Processing Time
- Orders placed on weekdays will be processed within 5 business days after the order is placed.
- We do not process or ship orders on Saturdays, Sundays, or Holidays.
- Business days are Mondays through Fridays, excluding holidays.
Shipping Options
- International Order: 4-10 business days by UPS/Aramex. Shipping Fee: 45 USD.
- Hong Kong Local Order: 1-2 business days by SF. Free shipping.
*Please note that remote areas will take an additional 3-4 days for delivery. If the address is incorrect or unclear, the delivery time may be delayed by at least another 3-5 days, so please write it in detail and correctly.
Customs Clearance
- Orders may be subject to customs clearance, which may cause delays beyond the provided delivery estimates.
- Your order will be held by customs until the carrier receives customs clearance information.
- No.3 Studio is not responsible if a package is detained or confiscated by customs.
Delivery Time Extension
- Kindly ensure that all of your shipping details (i.e., full address, telephone number, e-mail) are entered correctly during the checkout process.
- We will not be responsible for any loss of parcel caused by any incorrect shipping details.
VAT & Taxes
- We will not charge any tax.
- When an order is shipped internationally, all applicable custom fees, taxes, and duties are the customer's sole responsibility.
- Such charges are not included in the product price or shipping cost.
Credit Card Information
- We do not store any of your credit card information on our website.
- We use Stripe Payments, a reputable and secure payment processor available, for processing all of our online transactions.